Terms and Conditions - Privacy Policy

Check-In time: from 1400 hours / 2 p.m. 
Early Check In from 8 am at 150 AED 
Check-Out time: till 12 noon / 12 p.m. Late 
Check Out till 6 pm at 150 AED   
Extra bed for adults: 150 AED per night 
Extra bed for children: 95 AED per night     

Taxes and Charges: Rates include Municipality fee of 7%, Service charge of 10% and VAT 5% Dubai Tourism Dirham 

Fee: 20 AED per Bedroom per night to be paid upon Check-In. Two Bedroom Apartment fee is 40 AED per night.     

Standard Deposit Policy: Non-Refundable Rates: The hotel will charge the full amount anytime from the time of booking. 

Ghaya Grand Hotel has implemented a "Secure Pay" via a 3rd party company. Please follow the instructions sent to you by email.   
Flexible bookings: A valid credit card is required at the time of reservation. 
Payment to be done upon Check-In.     
New Year and Fair periods: All Reservations Require Credit Card Deposit of 100% of stay due at time of booking.     Group Policy: Group bookings of more than 5 rooms a cancellation policy of 30 days before arrival to avoid penalty applies. 

Please contact our Sales department for special contracts.     
Family Policy: Baby Cribs for free from 0 to 1 years. Children from 2 to 12 years free on parent`s meal with shared bedding. Minimum age for Check-In at the hotel is 18 years if not accompanied by parents.     

Miscellaneous: Rates are subject to change and availability. Parking is available. Pets are not allowed.   

Our hotel is a NON-SMOKING except in designated areas